Shipping Policy

Last Updated: Aug. 29, 2026

Thank you for shopping with Wild North Apparel. We are committed to getting your order to you as quickly and safely as possible.

Order Processing

Orders are typically processed within 2-5 business days after payment has been received and verified.

Please note that processing times may be longer during peak seasons, sales events, holidays, or product launches.

Once your order has shipped, you will receive a confirmation email with tracking information (when available).

Shipping Rates

Shipping costs are calculated at checkout based on your order size, destination, and selected shipping method.

Any applicable taxes, duties, customs fees, or import charges are the responsibility of the customer.

Delivery Times

Estimated delivery times vary depending on your location and the shipping service selected at checkout.

Estimated delivery times are provided as a guide only and are not guaranteed.

Wild North Apparel is not responsible for shipping delays caused by:

• Weather conditions
• Carrier delays
• Customs clearance processes
• Postal service disruptions
• Incorrect shipping information provided by the customer
• Circumstances beyond our control

Shipping Addresses

Customers are responsible for ensuring that all shipping information is accurate and complete at the time of purchase.

Wild North Apparel is not responsible for orders shipped to incorrect addresses provided by the customer. Additional shipping charges may apply if a package must be re-shipped.

Tracking Information

Tracking information will be provided once your order has been dispatched, when available from the shipping carrier.

Please allow up to 48 hours for tracking updates to appear in the carrier's system.

Lost or Stolen Packages

Once an order has been transferred to the shipping carrier, ownership and responsibility for the package pass to the customer.

Wild North Apparel is not responsible for lost, stolen, or delayed packages marked as delivered by the carrier. Customers should contact the shipping carrier directly to initiate a claim.

If you believe your package has been lost in transit, please contact us and we will do our best to assist.

International Orders

International customers may be subject to customs duties, taxes, import fees, or other charges imposed by their local government.

These fees are not included in the purchase price or shipping cost and are the sole responsibility of the customer.

Wild North Apparel is not responsible for delays caused by customs clearance.

Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery and include:

• Your order number
• Photos of the damaged item(s)
• Photos of the shipping packaging

We will review the issue and work with you to find an appropriate resolution.

Returns & Exchanges

For information regarding returns, refunds, and exchanges, please refer to our Return & Refund Policy.

Customers are responsible for return shipping costs unless the item received is defective or incorrect.

Contact Us

If you have questions about shipping or your order, please contact us:

Wild North Apparel
Email: info@wildnorthapparel.com
Website: www.wildnorthapparel.com/www.wildnorthapparel.ca