Politique de remboursement

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Return & Refund Policy

At Wild North Apparel, we want you to be happy with your purchase. If you're not completely satisfied, we're here to help.

Returns & Exchanges

We accept returns and exchanges within 30 days of delivery for eligible items.

To qualify for a return or exchange, items must:

  • Be unused, unworn, and unwashed.
  • Be in their original condition and packaging (where applicable).
  • Include proof of purchase.
  • Not be marked as Final Sale.

Items that do not meet these requirements may not be eligible for a refund or exchange.

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Exchanges

Need a different size? We offer size exchanges within 30 days of purchase.

To be eligible for an exchange:

  • The item must be unused and unworn.
  • Original tags must still be attached.
  • Proof of purchase is required.
  • The item must not be a Sale or Final Sale item.

Customers are responsible for all return shipping costs associated with exchanges. We recommend using a trackable shipping method, as Wild North Apparel is not responsible for packages lost in transit.

Return Shipping

Customers are responsible for the cost of returning items to our warehouse.

We strongly recommend using a trackable shipping service, as Wild North Apparel cannot guarantee that returned items will be received. We are not responsible for return packages lost or damaged during transit.

Refunds

Once your return has been received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed back to your original method of payment. Please allow several business days for your financial institution to post the refund to your account.

Original shipping charges are non-refundable unless the return is due to a product defect or an error on our part.

Online Purchases

Products purchased through the Wild North Apparel online store may only be returned directly to our warehouse. We cannot accept online returns through third-party retailers or retail partner locations.

Retail Partner Purchases

Items purchased through one of our authorized retail partners cannot be returned directly to Wild North Apparel.

These purchases must be returned or exchanged at the original place of purchase and are subject to that retailer's return and exchange policy, which may differ from ours.

Final Sale Items

Items marked as Final Sale, clearance products, gift cards, and any other non-returnable merchandise cannot be returned, exchanged, or refunded unless required by applicable law.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with your order number and photos of the issue. We will work with you to resolve the problem promptly.

Wild North Apparel
 Wild Spirit. Built for the wild.

Questions about a return? Contact us at: info@wildnorthapparel.com